Privacy policy

We may collect information that you provide when you contact us, request information, submit an application, complete a form, communicate with our team, or otherwise use our services. This may include your name, date of birth, gender, nationality or citizenship, country of residence, telephone number, WhatsApp number, email address, education history, preferred degree level, preferred field of study, preferred university, Russian-language level, preferred intake, and other information relevant to your study plans.

If you apply through us, we may receive copies or details of documents needed for admissions, visa support, accommodation, insurance, migration procedures, or related services. These may include identification documents, academic certificates, transcripts, photographs, passport information, and other supporting documents. We ask you to provide only information reasonably necessary for the relevant application or service.

When you use our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, operating system, pages viewed, approximate location derived from technical data, referral information, and information about how you interact with the website.

We may receive information from universities, educational institutions, service providers, recruitment partners, or other persons involved in processing your enquiry or application, where permitted by applicable law.

2. How We Use Your Information

We may use personal information to:

respond to enquiries and requests;
assess and process applications;
help identify suitable study programmes and universities;
communicate about admissions, deadlines, and next steps;
coordinate admissions and related services with universities and authorized partners;
assist with visa invitations, accommodation, insurance, medical, translation, migration registration, and other requested services;
verify information and documents where necessary;
provide customer support;
improve our website, services, forms, and user experience;
maintain security and prevent fraud or misuse;
comply with applicable legal or regulatory requirements;
establish, exercise, or defend legal claims or protect our rights and interests.

Universities and educational institutions

We may share relevant application information and documents with universities or educational institutions that you ask us to apply to or that are necessary to evaluate your application.

Service providers and partners

We may share information with trusted service providers and authorized partners who help us provide services such as document processing, translation, accommodation, insurance, transportation, visa-related support, or technical services.

3. How We Share Your Information

Legal and regulatory requirements

We may disclose information where required or permitted by applicable law, court order, governmental authority, or other lawful process, or where reasonably necessary to protect our rights, users, or the security of our services.

Business transfers

If our business or part of it is reorganized, transferred, merged, or sold, personal information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information

We do not sell your personal information to third parties for their independent marketing purposes.

Security

We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to process applications, provide requested services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

4. DATA SECURITY AND RETENTION

Documents

Where you provide identity-related or application documents, we aim to limit access to personnel and partners who need the information for the relevant service or legal purpose.

Depending on applicable law, you may have rights regarding your personal information, which may include:

requesting access to personal information we hold about you;
requesting correction of inaccurate or incomplete information;
requesting deletion where legally available;
requesting restriction of certain processing;
objecting to certain processing;
withdrawing consent where processing is based on consent;
requesting a copy of certain information in a portable format, where applicable;
contacting a relevant data-protection or supervisory authority where you believe your rights have been violated.

How to exercise your rights

To make a privacy request, contact us using the details in Section 08. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

5. YOUR RIGHTS AND CHOICES

Our website may use cookies and similar technologies to:

keep the website functioning properly;
remember certain preferences;
understand website traffic and usage;
improve website performance and user experience;
support security and fraud prevention.

Cookie choices

Depending on your browser and our website configuration, you may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. COOKIES AND SIMILAR TECHNOLOGIES

Policy updates

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or data-processing practices. When we make changes, we will update the effective date shown at the top of this Policy. We encourage you to review this page periodically.

7. CHANGES TO THIS PRIVACY POLICY

Contact

If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about how your personal information is handled, please contact Study Russia Africa:

8. CONTACT US

Phone / WhatsApp: +7 961 212 1658

Address: Presnenskaya Naberezhnaya, д.6, стр.2, Moscow, 123317

Email: info@studyrussiaafrica.com

Website: wwww.studyrussiaafrica.com

Your Data is Safe

Secure & Protected

We Respect Your Privacy